Last updated: 30 September 2026
Who we are
In compliance with Spanish Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), we disclose that this site is owned and operated by Siteboard SL (Tax ID ESB44717692), registered at Av. Cerdanyola 75, planta 1, 08172 Sant Cugat del Vallès, Barcelona, Spain. You can contact us at support@audiototexts.com.
By using the service you accept these terms. If you do not agree with any of them, please do not use the service.
What the service is
We convert audio and video into text using artificial intelligence. Depending on the options you select, we also identify speakers, translate and summarise.
You can try it with no account: we transcribe the first few seconds so you can check the quality. Transcribing the full recording requires an account and, depending on volume, a plan.
Your account
You must be at least 14 years old and provide accurate information. Your password is your responsibility, as is anything done with it; if you suspect someone has accessed your account, let us know.
Each account belongs to one person and may not be shared or resold.
What you upload stays yours
The content you upload is yours, and so is the text that comes out of it. We claim no rights over any of it.
You grant us only the permission needed to provide the service: to store it, process it and return it to you, passing it through the providers that carry out the transcription. That permission ends when you delete the content or close your account.
Your content is not used to train models, either by us or by our providers.
Intellectual property of the service
Unlike your content, the website, the software, the trademarks and the rest of what makes up the service — except what you upload — belongs to Siteboard SL or is used under the appropriate authorisation.
Modifying, reproducing, copying, distributing, reselling or otherwise commercially exploiting the service or its content is prohibited without our prior written consent.
What you agree not to do
- Upload content you do not hold the rights to, or recordings made without the consent required by the law of the place where they were made.
- Upload unlawful content, or content that infringes the rights of others.
- Attempt to disrupt, overload or gain unauthorised access to the service, or circumvent its usage limits.
- Resell the service as though it were yours without a written agreement.
Recording conversations is subject to rules that vary from country to country. It is your responsibility to check that you are allowed to record and upload what you upload.
In the event of a serious breach we may suspend the account. Except in urgent cases, we will notify you beforehand.
Prices and payment
Prices are listed on the pricing page, in euros. Payments are handled by Stripe; we never see your card number.
You can start with a 24-hour trial for the token amount the pricing page shows in your currency: if you do not cancel before it ends, it automatically converts into the monthly subscription and the subscription fee is charged. By signing up you authorise that charge and subsequent ones, unless you cancel beforehand.
Subscriptions renew automatically for the same period until you cancel. You can cancel at any time from your dashboard: you keep access until the end of the period already paid for and you will not be charged again. If the card you pay with has insufficient funds when a charge is due, the account moves to the free plan at that moment.
When a charge fails, we notify you by email and try again. If it still does not go through, the account moves to the free plan without you losing anything you have stored.
Minute packs are a one-off payment, do not expire while you keep your account and are non-refundable once used.
We may change prices with 30 days' notice, without affecting any period you have already paid for.
Refunds & Right of Withdrawal
Pursuant to Article 103(m) of the Spanish Consumer Law (LGDCU) and Article 16(m) of the EU Consumer Rights Directive (2011/83/EU), the 14-day right of withdrawal ceases as soon as the service execution begins.
Please note that the 24-hour trial period and the recurring monthly subscription constitute the same single service plan. Starting a transcription or consuming processing credits during the trial period constitutes full commencement and use of the plan. Consequently, once the service has been used or the trial period has concluded, trial fees and subsequent subscription renewals are strictly non-refundable.
If you experience any technical issues caused by our platform, please contact support and we will gladly review your case.
Retention
Audio is deleted automatically — after 14 days without a plan, 90 days with one — and cannot be recovered. The text is kept for as long as your account exists.
We notify you by email three days before an audio file is deleted. If something matters to you, download it: anything you download stays with you and does not depend on us.
Full details are in the privacy policy.
What we can promise, and what we can't
We do everything we reasonably can to keep the service available and transcribing accurately, but we do not guarantee any particular accuracy or uptime. Quality depends heavily on the recording: background noise, microphone quality and overlapping speech all affect it.
Review the text before using it for anything important. An automatic transcript is neither official minutes nor a sworn translation.
The service is provided "as is". To the extent permitted by law, we are not liable for lost profits or indirect damages, and our total liability shall not exceed the amount you have paid us in the preceding 12 months. None of this limits liability for wilful misconduct or gross negligence, nor your rights as a consumer.
If we close your account, or you do
You can close your account at any time from the dashboard. Download anything you want to keep first: closing the account deletes everything.
We may close your account if you breach these terms or if we stop providing the service. In that case, we will give you reasonable notice and refund the unused portion of what you have paid.
Changes
We may change these terms. Where a change is significant, we will give 30 days' notice by email or when you sign in. Continuing to use the service afterwards constitutes acceptance of the changes.
Law and courts
These terms are governed by Spanish law. As a consumer, you may bring proceedings before the courts of your place of residence. If you contract as a business, the courts of Barcelona have jurisdiction.